Technology Help Desk

Having trouble with a school-issued device? Please follow these instructions to enter a help desk ticket for our Technology Team. Please be sure to read the directions as careful completion of the information will allow our team to address your needs more efficiently.

Be sure to note that you must provide your child’s full name and grade on the support request screen to help our team address the need quickly.

This system is new for the 2026-2027 school year. If you have previously completed a ticket that has not been addressed by our team, please enter a new ticket using the link below.

Any questions, please contact Casey Thompson, Director of Technology.

How to Submit a Ticket

When using the link below, please be sure to do the following:

1. Enter your name, email and location (school the student attends) onto the guest form.
   • Parents may complete the form for a student, but the student’s name and grade must be included in the request (Step 4 below)
   • Students may also complete the form, provided they can complete the email verification required.
2. Click “CONTINUE AS A GUEST.” Please note that all help tickets are submitted under the “guest” heading.
3. An email verification code will be sent to the address provided. Please enter that in the field indicated and click CONFIRM.
4. Under STUDENT TECHNOLOGY SUPPORT REQUEST, please include your child’s full name and grade along with a detailed description of the issue for our team.
5. Click SUBMIT TICKET

When submitted correctly, a “Ticket Submitted Successfully” message will appear on the screen, and your issue will be routed to the appropriate member of our team.

Click below to begin your ticket.